TransPerfect Legal FAQs


 

 

What is TLS?

For over 20 years, TLS has been the world's leading provider of global legal support services to the world's top legal professionals. With unparalleled expertise in the legal industry, we are the trusted provider of every Am Law 200 and Global 100 law firm, as well as the majority of the Fortune 500 corporate legal departments.

Since our founding, TLS has completed more than 200,000 legal projects across every imaginable legal field and practice area. Experience has shown that law firms and corporations will realize a much better ROI when they utilize a single-source provider to handle all of their legal support needs. That's why we've made it our business to specialize in all aspects of the legal process and develop a comprehensive suite of solutions to support you through every possible step of your project.

From certified translation and interpretation to ESI processing and online due diligence hosting, TLS offers a full array of legal support services that can be customized and combined to provide you with the end-to-end solutions you need. Supported by offices in over 90 cities on 6 continents, we have established round-the-clock production capabilities that enable us to offer the fastest turnaround times in the industry—30% faster on average than our competitors. From e-discovery and court reporting to legal staffing and translation services, TLS is a turnkey solution for all your multilingual legal support needs.

TOP

When were you founded?

Founded in 1992 in New York by Liz Elting and Phil Shawe, TransPerfect Legal Solutions is a subsidiary of our parent company, TransPerfect. The TransPerfect Group is a privately held family of companies with global headquarters in New York City, supporting the operations of 4000 employees comprising of 20 divisions in over 90 cities around the world.

TOP

What accreditations have you acquired that speak for the quality of your services?

TransPerfect is the largest company of its kind to be fully ISO 9001:2015 certified in all offices and production centers worldwide. In 2008, TransPerfect also became the first major language services provider to earn EN 15038:2006 certification (now known as ISO 17100:2015), the only standard specifically created to address issues of quality within the translation industry. To date, TransPerfect Legal Solutions is the only major legal support services provider to be certified to both ISO 9001:2015 and ISO 17100:2015 quality standards, and our management system has become an international standard for quality requirements in business-to-business dealings.

In order to maintain our certifications, we are audited several times a year by leading third-party organizations. Internally, all levels of management perform interim audits to regularly assess and improve our processes in order to ensure conformity to our core belief – a commitment to quality. We refine our testing, evaluation, and training processes on an ongoing basis to ensure that we are employing only the most expert in-house staff and linguists in every language and legal field.

TOP

What is your global presence? How many offices do you have?

TransPerfect Legal Solutions has over 90 offices on 6 continents, including 20 worldwide production centers.

Find a local office.

TOP

Are you available outside normal business hours?

Absolutely. As a truly global company, we are able to leverage our worldwide resources to provide round-the-clock client service and production. Additionally, when you begin work with TLS, you will be assigned a dedicated account manager who will be available 24/7 if you have any questions or need to submit a request outside of normal business hours.

TOP

In addition to Language Services, what services do you offer?

TLS offers a full array of end-to-end services to meet all of your legal support needs, including:

Language Services

  • Certified Document Translation
  • Simultaneous & Consecutive Interpretation
  • Certified Transcription
  • Linguistic Validation
  • On-Site Document Identification
  • Multilingual OCR
     

E-Discovery Services

  • Data Acquisition and Forensics
  • ESI Processing
  • Early Case Assessment
  • Web-Based Hosting and Review
  • Multilingual Coding
     

Reprographics

  • High Volume Copying and Printing
  • Imaging
  • Binding
  • Bates Labeling
     

Consulting

  • Consultants Certified in Every Major Review Platform
  • Expert Testimony on Discovery-Related Issues
     

Court Reporting Services

  • Standard and Real-Time Court Reporting
  • Internet Streaming of Text and Video
  • Online Hosting Platforms
  • Electronic Transcripts
  • Certified Videographers
  • Video/Text Synchronization
  • Video Conferencing
  • Conference Rooms
     

Legal Staffing Services

  • Temporary and Full-Time Positions
  • Highly Qualified Candidates with Multilingual Experience
     

For a more in-depth description of our offerings, please visit our solutions page.

TOP

What is your process for selecting and certifying linguists?

TransPerfect Legal Solutions is dedicated to providing the highest quality translation services, which begins with the selection of our most valuable resources – our linguists. In order to ensure that the most qualified linguists are working on each and every project, we created the TransPerfect Linguist Certification (TLC) Program, which has since become the industry standard for legal linguist certification. This program is designed to serve the interests of clients with specialized needs for translation. Before a project is assigned to a particular translator, they will have qualified to work within specific legal fields by taking one or more of over 80 subject-specific tests. This helps us ensure that projects are assigned to linguists with in-depth knowledge of the each legal area.

TLS's linguists must meet or exceed the following requirements, which are verified by our Linguistic Resources Coordinator as part of the initial screening:

  • Candidate must be a native speaker of the target language
  • Candidate must provide proof of educational background and experience through either a) college degree in translation or interpretation and five years of experience, or b) college degree and seven years of professional experience in translation or interpretation
  • Candidate must document translation or interpretation experience in the legal industry
  • Candidate must provide three references, at least one of which must be from an end client
  • Candidate must have maintained residency (equal to or greater than three months) in their native country within the past five years

Once these prerequisites are met, each candidate is taken through a series of assessments intended to measure their degree of professionalism, comprehension of ethics, and proficiency in specific languages and legal fields. Having passed the initial screening and performance assessments, linguists are required to maintain their certification by partaking in TransPerfect Legal Solutions' educational offerings. A series of six web-based seminars are offered each year. Each certified legal linguist is required to attend at least one of these webinars.

TOP

How do I request a quote for my project? Will it cost me anything?

TransPerfect Legal Solutions will give you an estimated quote for your project absolutely free of charge. Click here to fill out a request form, and you should hear back from a customer service coordinator within 24 hours.

TOP

Why should I choose TLS?

As the world's leading provider of legal support services, TLS ensures accurate, specialized, and timely solutions backed by second-to-none client service. With unparalleled expertise in the legal industry, we are the trusted provider of every Am Law 200 and Global 100 law firm, as well as the majority of the Fortune 500 corporate legal departments.

We offer a full array of legal support services that can be customized and combined to provide you with the end-to-end solutions you need in over 170 languages. Supported by over 90 offices on 6 continents, we have established round-the-clock production capabilities that enable us to offer the fastest turnaround times in the industry—30% faster on average than our competitors. From e-discovery and court reporting to legal staffing and translation services, TLS is a turnkey solution for all your multilingual legal support needs.

In addition, TLS has extensive experience in a full spectrum of legal fields, including IP, litigation, M&A, and bankruptcy, and can accommodate any type of request. From patent translation to depositions, we have you covered. We also created the TLS Pro Bono Program—the first program of its kind that allows law firms to earn free TLS services to use for their pro bono work.

At the start of your relationship with TLS, you will be assigned a dedicated, local point of contact that will work with you for as long as you work with us to determine the most efficient, cost effective solution for your organization. Moreover, our ISO 9001:2015 and ISO 17100:2015 certifications ensure our commitment to quality processes and continual improvement. At TLS, we set the bar high from the outset and are committed to providing sound solutions to the global legal community—quickly, accurately, and reliably.

TOP

I am interested in working for TLS, how do I search opportunities?

Please visit our Careers page.

TOP

What are some commonly used industry terms that I might come across when partnering with TransPerfect Legal Solutions?

Data Acquisition and Forensics – The process of locating and obtaining digital evidence from storage media for use in legal proceedings.

Data Filtering – Method used to narrow the scope of data, including date restrictions, file types, elimination of non user files, by specific Custodians, or keywords.

De-duplication – The process of removing identical copies of email messages or data files, such as Word, Excel or PowerPoint.

Discovery – Compulsory pretrial disclosure of documents relevant to a case; enables one side in a litigation to elicit information from the other side concerning the facts in the case.

E-Discovery – Electronic discovery, or "e-discovery", refers to discovery in civil litigation which deals with information in electronic format also referred to as Electronically Stored Information "ESI". Electronic Discovery involves the following steps:

  • Identify likely sources.
  • Gather electronic evidence avoiding spoliation and maintaining the chain-of-custody.
  • Make the collected data readable and useable.
  • Filter the data to achieve a relevant, manageable collection of information.
  • Make the information available in Native or TIFF/PDF format, as part of a database or from a Web based repository

ESI – Electronic Stored Information (ESI) is any computer generated data that is relevant to a case.  Included are email, text documents, spreadsheets, images, database files, deleted email and files and back-ups. The data may be on desktops, laptops, servers, hard drive, backup tape, CD or DVD.

Litigation – The process of filing a lawsuit and then prosecuting it or defending against it.

Metadata – The collection of information that identifies when an electronic document or file was created or modified, who created it, where it was transmitted, technical aspects of the file, and so forth. Metadata is critical information "behind the scenes," and can reveal much more about a document's history and distribution, with potentially far reaching implications in a legal matter.

Redaction – The "blacking out" of the confidential text in a document to be produced.

Reprographics – A general term for copying, duplicating, and binding.

Tape Restoration – The process whereby all files from a backup tape are restored to a computer hard drive for the purposes of query, analysis or extraction of data. 

Tiff/PDF conversion – Convert data into a common format for reviewing.

Tiff – Industry standard file format used for storing graphic images so they can be viewed and printed.

PDF – Portable document Format is an Adobe technology for formatting documents so they can be viewed and printed.

TOP